KARTWERKZ

Draft content — requires legal review before production use.

Returns

Custom Goods Are Final Sale

Because every kit is manufactured to your personal configuration after you approve an artwork proof, we are generally unable to accept returns for change-of-mind reasons once production has begun.

Manufacturing Defects

If your kit arrives damaged or with a manufacturing defect that does not match your approved proof, contact us within 7 days of delivery with photos. We will arrange a reprint or refund at no cost to you.

Before You Approve

Please review your artwork proof carefully before approving — approval authorises production and is the last point at which changes can be made at no cost.